Terms & Conditions
Provider: Byteman UG (limited liability)
Represented by: Luca Bartmann, Managing Director
Address: Byteman UG (limited liability), c/o Winter Werndl-Laue Rechtsanwälte, Platzl 1a, 80331 Munich, Germany
Commercial Register: Local Court (Amtsgericht) Munich, HRB 303111 • VAT ID: DE 455 188 630
Contact: contact@urlify.eu • Web: urlify.eu • Status: status.urlify.eu
As of: 24 Aug 2025 — Contract language: German (this English version is provided for convenience).
1. Scope and definitions
1.1 These Terms apply to all agreements for the use of the online service “URLIFY” (URL shortener and redirection service with analytics) between us and our customers.
1.2 Customers may be consumers (B2C) or business customers (B2B).
1.3 Conflicting or deviating terms of the customer do not apply unless we have agreed to them in writing.
2. Service description (SaaS)
2.1 We provide a web-based platform for shortening links, redirecting traffic and analysing click/usage data.
2.2 The features included in each plan (Free / Professional / Business) as well as usage and API limits are set out in the current service overview at urlify.eu/pricing (the “Service Overview”).
2.3 The service is provided as software-as-a-service on a time-limited basis; no software is transferred.
2.4 Free plan: free of charge with reduced features/limits; we may adjust or discontinue the free plan at any time, provided this is reasonable for existing users (e.g. with prior notice).
3. Registration and account
3.1 An account is required to use the service. Registration data must be accurate and kept up to date.
3.2 Accounts are non-transferable. Customers must keep their login credentials secure and prevent unauthorised access.
4. Formation of contract in the online portal
4.1 The plan listings in the portal are not binding offers. By clicking “Order with obligation to pay”, you submit a binding offer.
4.2 We accept by sending an order/activation confirmation or by commencing service delivery.
4.3 The contract text will be made available in the customer portal after conclusion. Correction options are explained in the checkout flow.
5. Prices, taxes, billing
5.1 Monthly subscription fees: Professional €9.99/month, Business €24.99/month; the Free plan is free of charge.
5.2 Small business regulation (Sec. 19 German VAT Act / UStG): We do not charge VAT where and as long as legally permitted. If VAT is due under applicable law (e.g. for certain cross-border B2C services), it will be added.
5.3 Billing period is one month, payable in advance at the start of each period.
5.4 Payment methods: credit card, PayPal, Apple Pay, Google Pay — processing via Stripe.
5.5 Invoices are provided electronically in the customer account.
6. Term, renewal, termination, online cancellation button
6.1 Contracts continue for an indefinite term with monthly renewal.
6.2 You may terminate at any time up to the end of the current billing period; services end at the end of that period.
6.3 Online cancellation button (Sec. 312k German Civil Code / BGB): Consumers can terminate via the cancellation button in the customer portal. We will confirm termination electronically without undue delay.
7. Right of withdrawal for consumers (B2C)
7.1 Statutory right of withdrawal: For online subscriptions, consumers have a 14-day withdrawal right from the date of conclusion.
7.2 Start of service / value compensation: If you request performance to begin during the withdrawal period, you must pay compensation for the service provided until withdrawal.
7.3 Information & template: We provide the statutory withdrawal information (services/digital content) including a template form during checkout and in the customer account; required opt-ins/confirmations are logged.
8. Acceptable use
8.1 The following uses are prohibited as they violate law or third-party rights, in particular:
- (a) Linking/redirecting to illegal, harmful to minors, violence-glorifying, hateful or pornographic content; to malware, phishing sites or deceptive offers.
- (b) Spam or unsolicited marketing; mass/automated creation of short URLs to circumvent filters/security/ad-platform rules (“link cloaking”); misleading users about the target domain.
- (c) Violations of data protection, consumer or labelling obligations (e.g. tracking without a legal basis; missing notices/consents).
- (d) Infringement of copyright, trademarks, names or personality rights; publishing confidential data.
- (e) Reverse engineering; circumventing technical protections; disrupting or overloading our infrastructure.
8.2 We may review, block or delete links where there are objective indications of violations and may temporarily suspend accounts.
8.3 Fair-use / rate limits: We may implement reasonable technical limits to prevent abuse (API rate limits, mass-creation safeguards). Specific limits are set out in the Service Overview.
9. Customer content & licence to URLIFY
9.1 Customer content: Rights in content/links you provide remain with you. You grant us a simple, worldwide licence for the term of the contract to host, store, process and make such content publicly available to the extent necessary to perform the contract (including security/abuse scans, caching, backups).
9.2 Aggregated/anonymous data: We may use usage data in aggregated or anonymised form for improvements and statistics.
10. Rights to the software
10.1 You receive a simple, non-transferable, non-sublicensable right to use the software during the term.
10.2 No reverse engineering/decompilation, except where mandatorily permitted by law.
10.3 All rights remain with us and our licensors.
11. Availability, maintenance, changes to the service
11.1 No guaranteed minimum availability. Planned/unplanned maintenance may cause temporary impairments; status updates are available at status.urlify.eu.
11.2 We may modify non-material features; material changes will only be made for good cause (e.g. security, legal requirements, third-party APIs) and with reasonable prior notice.
12. Support
12.1 Support via email and contact form; target response time approx. 24 hours on business days (CET).
12.2 Paid plans are prioritised; the scope of support remains the same.
13. Data protection, data processing agreement (GDPR)
13.1 We process personal data in accordance with the GDPR/TTDSG; details are set out in our Privacy Policy at urlify.eu/privacy.
13.2 Data Processing Agreement (Art. 28 GDPR): Where we process personal data on behalf of customers (e.g. IP addresses/click data), we conclude a DPA with business customers. Available at urlify.eu/dpa or on request via contact@urlify.eu.
13.3 Hosting: Primarily in Germany, secondarily in the EU/EEA; we publish our sub-processors transparently (current list at urlify.eu/subprocessors, incl. Vercel, Neon DB, Tinybird, Upstash, Resend, Stripe).
13.4 Customers are responsible for the legal basis of their processing (e.g. consent/legitimate interests) and for providing information to end users.
14. Third-party services / payment service provider
14.1 Payments are processed by Stripe (and the chosen payment methods) as independent services.
14.2 Other integrations may be subject to additional terms.
15. Fees, default of payment, suspension
15.1 Fees are due at the start of each billing period.
15.2 In the event of chargeback/failed payment or default, we may temporarily suspend access and charge reasonable dunning fees; the fee obligation continues.
15.3 After two unsuccessful reminders, we may terminate for cause.
16. Warranty (SaaS)
16.1 We owe the provision of the operable software within the agreed feature set.
16.2 Statutory warranty rights remain unaffected.
17. Liability
17.1 We are liable without limitation for intent and gross negligence; for injury to life, body or health; under the Product Liability Act; and where a guarantee has been given.
17.2 For simple negligence, we are liable only for breach of essential contractual duties (cardinal duties) and limited to the foreseeable, typical damage; otherwise liability is excluded.
17.3 Cap: Where legally permitted, our aggregate liability per year is limited to the net fees paid in the last 12 months (pro-rated for shorter terms).
17.4 Contributory negligence will be taken into account.
18. Changes to these Terms / price changes
18.1 We may change these Terms for good cause (e.g. legal changes, security, functional adjustments) with at least one month’s prior notice.
18.2 Objection/termination: If you do not agree, you may terminate effective at the end of the current period; in case of material adverse changes you have a special termination right.
18.3 Price changes for subsequent months will be communicated at least one month in advance.
19. Consumer dispute resolution
We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.
20. Final provisions
20.1 German law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
20.2 Place of jurisdiction for merchants is Munich; statutory venue rules apply to consumers.